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Online Service

Format Description

Online Tutoring combines the flexibility and functionality of our existing formats with the convenience and accessibility of virtual technology. You can work with a friendly tutor in real time from anywhere, using any device that connects you to the internet. 


Schedule a 50-minute Online Appointment here, up to 24-hours in advance. A program representative will contact you to confirm your appointment within four (4) business hours.  

How to Log on for Your Appointment  

Our online service format is supported by Google+ Hangouts. This feature is available on your bMail account. At the time of your appointment, send your draft, notes, outline, and/or prompt from your bMail account to as a .doc, .docx, or .pdf attachment. The subject line should include your name and the date and time of your appointment.

  • You will receive an email from inviting you to join a video call. When you open the message, either a Chat window or Hangout window will appear. Click “Answer” if you see the chat window, and click “Join Hangout” to accept your tutor's invite.
  • If you do not see this email, wait a minute and refresh your screen.
  • You're all set to begin your session. When you're done, just click “Leave Call” to end the video chat. Happy conferencing!

How to Cancel

If you need to cancel your appointment, please contact the Writing Program at with your full name and the day/time of your appointment. Please be sure to cancel at least 24 hours in advance of your scheduled appointment. Cancellations made less than 24 hours in advance are considered late cancellations.  Note: Two late cancellations within one month can result in your tutoring privileges being suspended for the remainder of the semester.